1st American Insurance

If I could give 0 stars I would. One of their insured drivers hit my semi head on while it was parked. Then took off. $21,000 in damage according to the body shop. The insurance company is only wanting to paying us $5,700. $5,700 doesn’t even cover the downtime this truck has had to sit. Marlene refuses to pay for the damages. When you try to talk to her on the phone she is extremely hateful.

Utterly pathetic insurance company i have ever known A big fedex truck hit and run my car while im inside with my 4 months old baby they did nothing Went to get a police report he refused to make one and they refused my claim request saying I don’t have police report I don’t know how these waste insurance companies are running My husband’s friend suggested this insurance and i feel bad for him

This company horrible and I feel sorry for anyone that actually have. I don’t have thief insurance but I was hit by someone that had their insurance. I was hit on 04/08/2022 and was injured. They didn’t pay my medical bills and since haven’t received my suffering and pain settlement. They supposedly submit to the manager 01/04/2023 and has not even reviewed it. They lie so much it’s not funny. Keith wicklund continues to lie saying that Cindy Whaley is behind on everything and that he will call me back but has yet to call me. This place is a joke

Cannot get the claims to go through. They do not call you back. It does not matter if you leave them voicemails or emails. I will not waste my money any longer and I plan to do something about this. Good luck to everyone do not waste your time.

After payments done, you not client