500 Halstead auto repair

Timing belt done. Life savers, thought my truck was done for but they brought it back to life

I trusted this shop so much. I have a 15 year old Subaru and went in for routine maintenance every 4-6 mos. I asked to please inspect the vehicle for winter safety necessity and was told a tire needed replacing- 2 days prior to the appointment, there was an engine failure, and I had it towed there per their recommendation. It took another 2 days just to get a diagnostic. An $1800 repair that allegedly included engine work resulted in a car break & radiator blowout in about 10 miles. I told the mechanics I need the car for serious medical concerns, and took their advice for drivability. It blew out on I95, and I almost got killed on the highway by drivers who swerved around me to crash. The engine was smoking and I thought it would blow. I called back. The mechanic claimed not to know wha

Please please do not go to the Car Service Center if you do not have to, and go to 500 Halstead! Let me explain why. I have been going to my car manufacturer's service center because it was easy and convenient. I always came away feeling like I was overcharged and pressured into new repairs. After my most recent experience at the service center, the estimated bill for "needed services" did not feel right. So, I decided to get a second opinion from 500. Sue was so nice when I called and she got Benny on the phone after I explained my situation. I shared with Benny what the service center said the car needed, and he said it didn't sound right. He told me to bring the car in for a free estimate, and I am so glad I took him up on his offer. Benny serviced the car on the same day and c

Me and my family were driving back from Georgia headed to Maine when our car had several issues. The mechanics were incredible from start to finish. Patient, kind, and knowledgeable. We had a great experience and are thankful we ended up here. Sue was so welcoming and kind to our oldest son. She entertained him during our wait and that alone is a huge help. Also a big thank you to our mechanic I believe his name was Benny! Great customer service!! Thank you for making a scary/frustrating situation a positive outcome in the end!

The people at 500 Halstead Auto Repair go out of their way to provide excellent service and a very friendly atmosphere in our community. Benny and the folks on the team there make it a no-brainer to bring your business in anytime you need attention for your car. 5 Stars.