A J AUTO CENTER, INC.

Took my truck in for an inspection and I thought I had all the paperwork in order. I forgot the registration. He worked with me over the phone and I was able to email it to them. They were also able to download a copy using my VIN. I had 4 tires I purchased online and they mounted and balanced them with no issues. They even took care of disposal of the old ones (small fee). Very helpful and very thorough. I found them to be reasonable, personable and a pleasure to do business with.

Horrific experience dealing with them. Completely incompetent in the basic ability to file paperwork. I went to them to simply register my car, and they couldn't even manage to do that correctly. If you call to follow up, they will hang up on you to avoid taking any responsibility for wrongdoing. I would be horrified if any work was done on my car through them since they cannot even manage paperwork.

It's amazing to know customer service is still alive and well. I'm a little upset I drove to Keyser ave in Scranton for my tag and title not knowing they do full tag and title.... I did at least get to make an appointment for my inspection and oil change after I was helped well over 15 minutes at no charge sorting out a license plate registration thin that they didn't even have a hand in. Kudos to the culture here. I look forward to ongoing services.

I am always very hesitant to write any negative review as I run businesses that are prone to customer reviews. I do not know if this is just the employees that work here or the ownership as well but the incompetence at this place is truly remarkable. AJ Auto incorrectly filed a lien on my truck to the wrong lender and after 6 times of me contacting them, they refuse to try to resolve it. I have provided all the information required to rectify THEIR issue and yet they refuse to do anything. AVOID THIS BUSINESS

I called about getting my car licensed in PA. They were nice to begin with but then when I decided to go elsewhere because their prices were the highest around, they got VERY RUDE!!! Argued with me on how nowhere else will beat their price then tried to charge me for the power of attorney they made copies of. I would stay away from this place if you're looking to not spend a ton to get your car registered in PA.