AAA Henderson Horizon Ridge Auto Repair Center

I had my car towed here recently after it wouldn’t start. Although my vehicle is European and needed a different software to be properly evaluated, Moses handled everything extremely well. Great communication and assist me with getting the vehicle to a shop with the software needed. I appreciate his professionalism and kindness.

I had my oil changed. Went to my car and could hear a loud alarm going off from inside my car. The reckless employee from Bay 1 had left my car gear shift in drive and did not have it in park Went to tell Moses about it and he could care less. Upon leaving the building could hear him laughing with the reckless employee in bay one about it.

I went to AAA for the first time to get my oil change. My husband always took care of it, but he passed away recently. When I got the bill I saw that they had used synthetic oil. I said that I had never used synthetic oil. I was told that my car required synthetic oil. I checked my old Jiffy Lube receipts. My car has always used 5W/30. Don't lie to me. My husband retired for Pennzoil. I knew he would never use synthetic oil. I will never return to AAA Auto Repair. I thought I could trust AAA.

Welcoming, honesty, professionalism and competence are rarely packaged together in the service industry… especially auto repair. The entire team at AAA on Horizon Ridge in Henderson demonstrated these behaviors, delivered what was promised and at a fair price.

This us the first time I used this service center, and I will definitely go back. I waited for my car and it was done when they said it would be. The staff was friendly and helpful.