AAMCO Transmissions & Total Car Care

If there were a lower rating I would choose it. I called to schedule a possible rear transmission leak and provided my info. The next day I arrived to drop off my vehicle and they seemed as though they didn’t have my appointment and took down my info again w a pencil and paper. This was on NYE. By Jan 2nd I had heard nothing. I called and was told they would call back with more info by 1030am that Friday morning. I never received a call. I attempted to call on Saturday only to find they were closed. I called the following Monday as soon as they opened. I expressed my issue not having received a call only to be told they had and to check my call log. I expressed it was irrelevant because if they did , they only tried once and left no message (I checked my log and found no missed call). I as

Joseph is amazing!! And his team. He is very honest with his opinion and very helpful . They helped me with my transmission and I needed work done on my camshaft. Manager told me would be done by the end of day. Well even better I left at 1pm today!!

My jeep had a check engine light come on just after Christmas 2024. So I brought it here in January of 25. Had the transmission completely replaced for over 6k. And it kept having the check engine light come back on several timestimes over several months only to be told that there was nothing that they could do because it was a wiring issue not a transmission issue. So now I’m out six grand and a jeep because I can’t get the damn thing fixed. Don’t recommend coming here. Also, if you do have an issue with this one Springfield, they won’t help you because they can’t help any ammco Customer within 50 miles of another store

Working with AAMCO Alexandria is fantastic. They took my truck in the shop on short notice, provided a timely and fair estimate, and completed the work quickly. I was kept informed of the status throughout the repairs. Technicians are very knowledgeable. After the repairs my truck drives like it did when it was brand new.

I needed a new transmission while visiting my daughter and for her car. I needed it done in a hurry as I was about to head back home. The manager was great. He helped me get it in and diagnosed. He without pressure presented my options. I agreed to just replace it as I didn't want it to sieze while my kid was driving it. He was so helpful getting it in and serviced in short order. Soon my wife will be living down there and ill be getting all our cars serviced there. Professional. Courteous. Timely updates.