AAMCO Transmissions & Total Car Care

Charged $6,000 repairing a Ford Ranger transmission in Sheehy Ford and died 6 months later. Searched around some local reviews to get fix another Ford Ranger transmission. Found AAMCO shop in Springfield, Virginia. I met the Manager Javier. Explored all the options and went forward. Job completed in 2 days. Worked well but I decided to wait 3 months after the work was done just to make sure about the results. Long story short? From start to finish: 6 stars. No BS and the best part?... less than 400 !! Highly recommended !!

My SUV stalled on me me last week and I didn't know was wrong. I assumed the worse case which was needing a transmission. But AAMCO Springfield diagnosed the problem as only needing a new shift cable. OMG, was I happy to hear that! They repaired my vehicle and it's shifting great!

I cannot say enough good things about my experience at this Springfield location. Both Rod and Javier were so patient and helpful in explaining to me some of the car issues that I was dealing with. They were nothing but honest, fair, and transparent during the entire process. I highly recommend.

I called 2 days in advance for an appointment and showed up this morning at 0800 to check my car in for a fluid check and replacement, but no one was at the office. Since there was a light dusting of snow, I waited for 10 minutes to see if someone was coming, but then decided to call them in case they were inside, and just not hearing me at the door. The attendant asked for all of the same information that I had provided 2 days earlier and then said that Steve would be there in a few minutes to check me in. I waited for one more hour, but no one ever showed up. Unfortunately, there isn't an option for 0 stars. I'd prefer to pay dealer prices than go with this business, at least they have reasonable customer service.

I was somewhat wary about using this franchise location because of the mixed Google reviews I read. What caused me additional concern was that one of the first questions I was asked when bringing my truck there was "do you have an extended warranty." I answered "Yes," but to me, the question as asked was a "red flag." I was suspicious that my truthful answer might be giving them an open-ended incentive to do work that was not really needed. After all, why should the customer care if the extended warranty company ends up paying for a "repair"? As an educated consumer who is meticulous about maintaining my vehicles, I knew there was nothing wrong with my truck. The reason I took it to AAMCO was simply because it had reached 60K odometer miles and was due for a transmission fluid draining,