Acceleration Import Car Specialist

This place is by far the best auto repair shop to take your European car for repairs. Customer service is great. Jeff, the phone guy, was very knowledgeable about my BMW and was able to give me his best guesstimate. Here's to hoping Jeff is a great guesser.

I called prior for an appointment and was told it would take about 1 hour to have trans fluid added, etc. I was there for 2.5 hours (845a-1115a) which was perfectly fine as it had to cool down for an hour. The tech replaced someone else's mirror in the meantime and then invoiced me for 3 hours, then swore he worked on it for over 3 hours when I asked how that was possible. So ... $680 later, no trans fluid added, fuel filter still leaking and check engine light still on for a MAF sensor i guess I'll replace myself.

John & Jeff do a great job, they have serviced our BMW & VW for years, very knowledgeable and fair priced.

I'm fairly experienced in auto repair, when I was younger. So I'm a little picky with who touches my vehicles. That being said, when any repair comes up that I can't do myself, I will just have my car towed to these guys. Period. They are very honest, and didn't jack my price up, any of the times, when they could have. Jeff in particular spent enough time on the phone with me , that he should have charged me extra. Thank you Jeff Oh yeah, I forgot to mention they are always right on time with repairs, and the one time there were unforeseeable complications their communication was great.

Love this place! When you leave a large car dealership service department with well over 2K worth of suggestions for your car and then take it to Acceleration and leave with everything fixed, and some things not needing to be fixed, for $875. Honesty goes a long way!