Ace Glass Co

Amazing communication. Initial appointment set, was contacted by Ace class to let me know well in advance that the installer was running late. We were able to reschedule to another time without difficulty. Showed up for a 9:00 AM appointment. Left the Ace glass in Lexington at 9:21 AM with a wonderful brand new windshield. This is probably the fourth or fifth windshield that we’ve had in our family done by Ace glass. We love the Lexington location and the two notch location. Haven’t had an opportunity to work with the Irmo folks yet. Lorne was very professional and a joy to work with. Hope I don’t need a new windshield anytime soon, but if I do, it will be from Ace Glass.

I have a classic muscle car and to find a shop to change out a windshield and do it so you would win trophies at a car show is impossible to find. Till I found Lorne at Ace Glass in Columbia SC. This is an art form and he did it like he was working on a masterpiece. 100% satisfied. I will be getting all of my glass work done here from now on.

This was an awesome experience. We were worried about having to buy a whole new window for the house that we just bought because it was sold "as is". Lowe's and Home Depot told us it wasn't their window so they could only sell us a new one. We show up to Ace and they were very confident in their ability to fix the window. They removed the glass that was double paned but had one pane broken. It actually looks better than the other windows in our house now! We will only use this place if we ever need a window fixed! Pictures are before and after!

I called 3 local glass companies yesterday for a quote on a Corolla. First place took my number to call me back (which they never did), 2nd place had no answer but the office was open, the 3rd was Ace Glass who was super friendly on the phone and gave me a better quote than places I'd called a month ago. The glass tech who came out was Lorne. He was very professional, friendly and super fast. I had a windshield replaced a few years ago on my Jeep through my insurance company by Safelite which was horrible. The Toyota windshield today wasn't covered by insurance but with service like this, I gladly pay out of pocket.

UPDATE 7 MONTHS LATER THEY STILL DO NOT HAVE THE WINDOW AND REFUSE TO REFUND. THEY SAY THEY HAVE TO ORDER IT AND IT WILL BE OVER A MONTH. Also their response was a lie! They did have my number as well as another contract persons number. So many lies!....I will be contacting BBB !! Guaranteed a window to be placed by a certain day (8 business days after ordering it). When I called the lady was rude stating " I didn't say it would be this morning, but we do have you scheduled for 9 am." So when I ask what the plan is she tells me" it WILL be" there that day. "The technician is picking up the glass and will be out, we will call you when is done". They did NOT come! The next day told me they never Guarantee anything and that they don't even have the glass. I came into town 8+ Hours away