Action Auto Parts

The most horrible customer service. I called to buy an engine and no one would speak to me. They re-direct to Pick-n-Save, which they have no idea for whatever reason. Even with a stock number provided. Not sure if they only deal with Insurance claims or not as it isn't specified. Would not recommend.

Didn't even get a chance to get order a part! Sat on automated hold for 18 minutes. Wouldn't waste your time here. Called Lacy Auto in Charles City and IMMEDIATLEY got someone.

The staff i spoke with was beyond knowledgeable and effortlessly helped find the part I needed within minutes.

I have experienced rudeness and dishonesty in my interactions with this company. Consistently, I have encountered inaccuracies regarding the delivery timelines of your parts. Additionally, I have had to pay upfront with other vendors whenever I obtained a part. Notably, I can simply write a check for this particular transaction. I must emphasize that paying upfront is a prerequisite for me, as I ordered the parts on Wednesday and today is Monday. They assured me that the part would be ready the next day, yet I am still awaiting its arrival.

Very rude incompetent liars Kevin . talk to this guy at least nine times and six days every single time he was lying all will take to place the order and get the part from another store which you already charged my credit cards that never happened last on Wednesday. He told me the part is ready if I wanna come and pick it up I drove 2 1/2 hour to pick up the parts and they tell me he never plays the parts or at least he placed it that morning coming from another store drove back 2 1/2 hour without Parts and no one to talk to call the accounting no one wants to take responsibility. The worst Junkyard I would call it because this is not a used parts store. This is really a junkyard. The people are a junk. They treat people bad. I will stay away from this place as far as I can.