Advance Auto Parts

The young gentleman that waited on me was super nice. He definitely Went above and beyond. Place was nice and clean

Went here a lot bought a lot items here because it is close to my house. And i been a long time costumer ,But time and time I go here they don't know what they are doing .I ask for a upper ball joint didn't know the vehicle don't have a press out ball joint , if they looked it up they should see that but he said he seen one but my make and model doesn't have a press out ball joint.But when I pick it up they couldn't find it and find out they gave me someone else's order when he called .I had to take it back anyway, then he said i don't get the shipping back on something they should have seen on the computer, or know . So he keep getting rude with me and keep repeating his self ,saying it's my fault I ordered the wrong part so I keep saying over over over over ,,,,,,,, ok can i get some of

This was at the Advance Auto in Altavista, VA. The employees changed my battery for me and it seemed quite complicated to me, but they did it quickly and efficiently! I appreciate their hard work!

It’s been a few weeks, but my wife and I were driving back into New England and we had some rain on 11/10/24. I called the store along the way and spoke with Chris B. and I asked if he could grab me windshield wipers prior to my arrival which he did and installed them for me without asking in the rain. I want to thank Chris B. for his assistance and thank him for his service in the military. They still work great! Thanks again!!

Great experience with all the helpful people working, I was very happy.