Advance Auto Parts

Today I went to O'Reilly to be told I needed a new battery but they couldn't change it out due to the way it was placed so I went to advance auto and not only did Mrs sandy help with picking out the new battery needed she also looked at my battery in the car and said no problem and within 10 mins or less the battery was installed. She is the reason I will be only going to advance and no where else. Thank you for your awesome customer service and support.

I needed a new battery and the first place I tried I was immediately told it was too cold out. I then called Advance Auto Parts and spoke with Sandy. She told me to come on down and she found a battery in stock for my car and that she'd give a try. Today we had bitter cold temperatures (felt like below zero with the wind), she was the only person working due to the snow and ice storm we just had but she was willing to help. She also helped another lady in front of me with her car battery replacement. I appreciated Sandy so much and could see her compassion for helping others with their needs. She had to work without gloves in order to loosen bolts but never complained. Thank you, Sandy!

Bad service, we wanted to change something and they refused to do it because according to them it is one of their policies. They didn't even want to scan the product, the supervisor just told us that they couldn't help us. We had to go to Nashville to have the piece changed. There in Nashville they served us very well, they were very friendly.

Had some lights on my dash deactivating safety systems and found out I had a bad connection at the battery (not an EV). The crew here helped me get the part to fix the problem and voila no more malfunction lights car is runnin great. Ty so much!

They helped me replace my wipers. Very friendly. They were short staffed, but Sandy H. did a good job of communicating, so all of the customers were up to date. She acknowledged each one of us, reassuring us that she would get to each one of us.