Advance Auto Parts

​The Gold Standard: Expert Help Saves Time & Money 🛠️ ​This particular Advance Auto Parts location is truly the gold standard and an absolutely essential resource for any car owner or mechanic. The expertise found here is pristine, offering a superior, hands-on experience that consistently saves me time and prevents costly mistakes. ​The inventory is deep and well-organized, which provides real peace of mind knowing that the parts I need are almost always in stock. The staff here goes above and beyond; they are knowledgeable, efficient, and never hesitate to confirm the correct part numbers, check compatibility, or even loan out tools for specialty jobs. They treat every interaction as an opportunity to solve a problem quickly and professionally. ​Whether I'm picking up simple maintenance

Shawn Howard is and absolute great guy. He went above and beyond to help me when my Jeep was in need. My Jeep went into limp mode and I needed two sensors after coming off I40 heading to the beach. I came in the store and His coworker helped me check out, she was awesome and very helpful also. He then proceeded to come out and help me with my issues. He was great at helping and solving my problems and get me back on the road to my destination. He also offered me his cell phone number to make sure I didn’t break down after leaving. He said he had some people that would help along my way if I was to break down again. We need more people like this gentleman in this world. I will be stopping back by at a later date.

Bought a radiator from advance in burgaw ...the next day ...got the car tore down and opened up the box to find a defective radiator...called them up and was told it would be shipped in 3 days ...or I go to the one up in New Hanover and exchange it ....had to pay someone to take me ....and was out in the dark and cold putting it back together....none of that was called for if the part was right ...was told that it not on us ....but it is ....and I'll never shop at that store again ..I'll walk before I buy anything from yall rude people who don't give a darn about your customers....the guy at the other store was nice and helpful and said sorry and he gave me a 20%off coupon for that day but I didn't need anything else...pretty much was told them are the brakes at the burgaw store ....totall

Had a great experience buying a replacement bulb. Gentry provided impeccable customer service. He happily helped make sure we found the right bulb for our car. Friendly, polite and a true professional. He's an asset to the store and a true gentleman. Clean environment with a good selection in stock. I'll be making this Adavance my go to store for all my automotive needs. Highly recommended. I advise you to ask for Gentry

Very helpful with coolant needs. Great customer service.