Advance Auto Parts

✨GREAT experience at this location. I went in to pick up a couple pre ordered items for the do-it-yourself easy fixes and was greeted so warmly by this really pretty young lady at the checkout and a very fine gentleman named Johnny. They were both so kind, upbeat, welcoming and helpful. Without being asked Johnny even came outside to assist me as my hood lift supports no longer work. Suffice it to state that I strongly recommend this location for exceptional quality in service.

Bad attention to clients, one year ago i bought a battery for the car and it failed and I took it back and the told me it wasnt one of their product and they told me to take it to auto zone and auto zone told me it was one of their products and they obligatorio did it so they wouldnt have to give me the guarantee and I had to buy a new battery. They picture is of the new battery and the receipt.

This location has the absolute worst customer service I have ever seen in my entire life. I have been here several times with my car make model and serial number and was advised the wrong parts. Just a simple air filter! reluctantly return today I heard nothing but the people up front talking and laughing asking someone’s age and just socializing As I was leaving, he did ask “you didn’t find what you wantedI” I was there for about 10 minutes with the app trying to figure out if they had what I wanted.. I’m embarrassed that Advance auto parts is a part of the Cayce community.

My vehicle would not start this morning and Rhonda Major (Batesburg Location) saved me today!! She cleaned my battery cables because I surely didn’t know how to. She helped me get the supplies I needed and then she took over. Thanks so much Rhonda for all you did!!

Alex saved us, very helpful and was able to replace our 12V battery in minutes. We were having so many issues all day and getting jumps to keep going on our roadtrip. Did a quick test and replaced and the car is running great again.