Advance Auto Parts

I was having car trouble on my way through Chester last night. I was driving alone and a bit distraught. I stopped at your store just before closing. Curt, one of your employees, quickly learned I needed an alternator and stressed that he did not feel my car would make it to my destination. Long story short, he and Mario located the alternator I would need, and suggested where I should take the car near by for the repair in the morning. My car wouldn’t start so I left it at the store. Curt asked Mario if it was against store policy to drive me to Richburg to drop me off at a hotel on his way home. He then offered to let me take a picture of his ID to share if it made me feel safer. When dropping me off he shared that he would hope someone would take care of his mother or sister if in ne

The best advance in Chester SC very helpful and extremely knowledgeable Archie is super nice and loves to help and will even install your battery

Not easily seen as it sits back off the road beside of Food Lion but it is an easy in and out. Wheelchair-accessible entrance as well as parking with knowledgeable and friendly employees. Reasonably priced automobile products with a vast selection. On this trip I needed to purchase a battery and he was kind enough to even take out the old one and install new one for me, you couldn't ask her service...

Unfortunately I didn't get this great treatment when I called Tuesday 1/10/22 around 6pm to get the quote of a car battery to buy. However a rude guy answered sounding irritated already, then proceeded to hang up on me when I informed him what kind of motor. I called back just for him to say rudely "I asked you a question, you didn't answer so I hung up" so if this is how a potential paying customer is treated, I'll definitely never come here! I won't blame every employee but just based on my experience, I'll just take my business elsewhere.

Needed a older light bulb for my Suzuki did see 1 this was my 3rd place headed for the door with a disappointed look associate stopped me asked what I needed told him they had one in the back , said they hadn't sold 1 in years. Great service.