Advance Auto Parts

Yesterday 10/17 approx 9am...2 men working were less than friendly. Almost intirely rude! Taking my business elsewhere. It was as if asking them to do their job was bothersome. Yet speaking with each other was fine. Nah!

Austin and the gang are very friendly and helpful. They always seem to be going above and beyond for people. Doing the best they can is what they're given! Parts are typically better here than from there other main competitors

I went there today to drop off a package for UPS pick up. The box was too heavy and awkward for me to handle. I asked the young man at the counter if he could help me and carry it inside. He immediately said yes and followed me outside to get it. He soon realized he would need help, and got another co worker to help! He could not have been more helpful! I thanked him enthusiastically and left a tip for both of them in appreciation. I couldn’t have done this without his help! This will be my go - to place for my car care needs exclusively going forward. I’ve shopped there before, but now I will patronize this place for all of my automotive needs! What a great experience!

So you hire a new DM and he gets into an argument with Austin (Coal Township store). The new DM promptly fires Austin, one of the most knowledgeable mechanics that store has ever had and was the sole reason I bought my parts there?! Can we start a betting pool as to how long your new DM will last? I'm going with 18 months and that's a stretch! Nothing like allowing your emotions to dictate critical decisions! You fired your star quarterback over a disagreement. As former management, and business owner, you need to rethink that decision! Meanwhile, I'll be taking my business elsewhere and encouraging others to do the same.

Called Mark about degreasers and lubricant and he was extremely knowledgeable and helpful. He suggested I come in and look at the selections. He took all the time I needed to figure out the best products. Thank you Mark!!!! I'd give 6 stars if I could!