Advance Auto Parts

Congratulations John!! You and the manager have officially ran me off from advanced auto parts. I bought a almost $300 alternator, it went bad (pulley bearing) and in the process contaminated my acc belt. When returning the alt John made several comments some of the highlights include "it's not even making any noise" (as if I'm lying about it?), "You can't warranty it anymore since it's been returned" (in the future). This man was very happy to hear his company's part failed. The manager then lied to my face saying I don't have a serpentine belt on my account. So after going outside to confirm I did infact have a belt under warranty I came back inside to show them. Once again John said okay 30 minutes later, I'm done with installing the replacement alternator my last step is to install th

Always very Friendly and Knowledgeable..I won't go anywhere else for my Aout parts

Horrible experience, When I walked in Chandler instead of helping me or even say hello decided to yell "I need a translation " when I told him I spoke English he said his manager gave him a bilingual to use so he was going to when he saw a person of my race. Joselin was very very helpful, even she felt offended by his remarks.

I was out of that store in less than 30 seconds after I went inside for my pick up order! Superb speed and friendly customer service at its finest! Def would recommend coming here instead of O'reillys and Autozone! (O'reillys and Autozone failed to tell me that some of my orders were out of stock and had to be picked up elsewhere or had to get a refund back, those two stores def take their sweet time)

Went in to pick up some windshield wipers. The clerk found the size quickly and installed them for me, pronto. Advance is my go to store for autoparts. This location has been my go to in Decatur.