Advance Auto Parts

I had the pleasure of speaking with the very kind, honest and knowledgeable JC this morning over at the Dedham location. He was extremely pleasant, kind & has the patience of a saint! In that he took the time to answer ALL of my various questions & concerns informatively! JC customer service skills combined with his vast knowledge in his field is why I bring my business to Advanced Auto Parts TYSM JC!

I found ice melt at a great price here after looking at a bunch of other places and not finding any anywhere. What a great customer service experience. The cashier was awesome. He was so polite helpful and friendly!

I had a bit of a bad Experience with a couple people in there in the past week. 2 Different Days , 2 Different people. Today I went in and Conor or Connor, not sure, Helped me out and stood in the cold with me to Properly Diagnose an issue I was having with my Jeep Cherokeee. . I was with my 7 year old Daughter and he took all that into Consideration. As a Residential Plumber I appreciate and know what it takes to give Great customer Service.. Connor did all of that and Properly diagnosed the issue and gave lent me the tools to Fix it along with came up with a pretty good temporary fix idea for another issue. I just want Conor to get the credit he deserves. My Daughter and I are safely eating Pleasant Cafe Pizza and warming up now. Thanks again!

Went in to get wipers for my car. Juan Carlos Lasanta was very helpful. He helped me find the right ones for my car and when I asked if it was easy to install he told me that he would help me install it. He came out and not only installed them but showed me how to do it so I can do it myself if I ever was in that situation again. I really appreciated his extra help especially since the weather wasn't that great today.

Went to find an obscure, but necessary small part and although they didn’t have it in stock, lovely employee named SOLY went out of her way to locate the part at another nearby store, called them and had them hold it for me. She was very polite, and professional! Her customer service deserves recognition!