Advance Auto Parts

Will not honor Advance Auto price match Went in to the store for headlight bulbs, they were $59. I told the clerk that Advance Auto has a best price guarantee on their website and the bulbs were currently $45 at Walmart. A significant difference. He told me , "yeah we don't honor those guarantees at this store". Wow, really didn't know that was an option. I have has Home Depot, Best Buy, Walmart and others match prices locally. Will not shop here again. Their prices are the highest you are going to pay for auto parts, go to Walmart, shop on line or go to NAPA. Horrible service. Updated review to reflect response and offer of $15 credit. Appreciate Advance caring.

I had a great experience at Advance Auto Parts in Dunmore. I stopped in early in the morning and was pleasantly surprised by the warm welcome I received from all associates. Despite the early hour, they were kind, professional, and full of positive energy. The team members were incredibly knowledgeable and took the time to help me with exactly what I needed. They were patient with my questions and made sure I felt confident in my purchase before I left. It’s clear that customer service is a priority at this location. The store was also clean, organized, and well-stocked, which made it easy to find what I needed quickly. Highly recommend this location for anyone who values great service and a helpful, professional team. I’ll definitely be returning!

I wanted to say thank you to Barbara at the Dunmore Store for the Professional and most Courteous experience I have ever had in a retail store. She went above and beyond to help me with a battery in my Chevy. Definitely an example of Integrity and kindness. I can't thank you enough for helping me and I am extremely grateful. Wishing you a Blessed Christmas 🎄.

I cannot say enough gratitude for this establishment and customer service. 3 weeks ago our family suburban car Subaru had lost the wheel nuts and lugs clean shaved off our car. We had to get help and wound up getting off the expressway to seek help. I just want to say THANK YOU BARBARA FOR YOUR LOVING KINDNESS. SUPPORT. and THE AMAZING BREAKFAST 🙏🙏🙏. THANK YOU TO THE TOWNS PEOPLE FOR ALL THEIR SUPPORT . MR. CARL , helping by going to get the necessary items for our car in another county. Mr. Jason who helped us identify the problem. All the workers in the store. Who also helped. You guys will always have a special place in our hearts 💕. THANK YOU 😊 🙏 ❤️

Claimed they could not put in my battery said it was too corroded. My father was able to remove everything in less than 5 minutes and then we went to your competitor and had a battery installed in minutes. Yes it was warm out yesterday, but according to your quote-unquote manager they told me to go to a mechanic. Thank you for testing my battery though!