Advance Auto Parts

The customer service at this store was extremely disappointing. The manager, Christy, was terrible to deal with, she was unprofessional, dismissive, and made no real effort to address or resolve the issue. Leadership sets the tone for customer experience, and unfortunately this interaction reflected a clear lack of professionalism and proper customer service training.

I was having battery problems so I went in to have mine tested on my 2017 Nissan Altima. A nice young man came out and tested it. It read that it needed to be charged. I decided since the battery was 5 years old I would opt for a new battery. He was so patient even though it was a pain to get it back together. He had to get 2 other people to assist him but finally got it fixed. I am very happy with the result. These people are top notched I would recommend them to anyone that needs a battery.

Will not return. Witnessed employees (two older white men) being hateful to a Middle Eastern customer who was looking to purchase a battery and was confused about a core charge fee. I was treated poorly as well, workers were not friendly nor courteous. I am a young (female) adult and I do not know anything about cars but I went in to purchase a headlight. I was spoken to like I was stupid and like he was frustrated that I was in the store. I do recommend going someplace else if you want to be treated with warmth and kindness.

Guys here are very helpful courteous and go out of the way to assist with your car 🚗 🔧🗜️

I ordered the part the night before and it was ready first thing in the morning which was great because I was pressed for time in order to install it