Advance Auto Parts

I purchased a battery for a friend. I had the product pictured on my phone. The cashier pulled it up, along with using my friend's phone number to see if the battery was still under warranty. She placed the battery in a cart, had suggested some connection protectors to add to my purchase, which she had right there with the appropriate battery--- and explained how to get the deposit back, making sure to bring my credit card to get the deposit put back on the card. It was so nice how the service provider carted the battery out to my vehicle. This was an easy transaction and I felt grateful for the awesome customer service. There were 2 employees ( one was probably the manager ) helping me on a Wednesday night.

I came here to buy parts to fix my hitch strut and Bryan was the BEST help EVER!!! He was beyond kind, so professional, and overall treated me like family. He helped me find my part and made the process so simple. ❤️ Great service loved it!

I would give no stars but you can't my husband went in to the store the other day to buy 2 light bulbs for $67.00 for two I checked and they sell them for $29.00 for 2 so I called and asked the man said yes $29.00 for 2 they tolk advantage of my husband and when I said something to the man he hung up on me that's what kind of business they are running people don't go there this is not the first time something like this has happened at this store we will never go back and if you're smart neither will anyone else

Hi there, I get, unfortunately, that we as a society have lost all sense of customer service, but for me, that doesn't have to be the case. I literally walked in your store today, was obviously looking for a product, walked around about 5-10 mins, could not locate the product. However, was never greeted, was never asked if there was something they can do to help me, nothing. you offer thousands of products and in this world where people order online, you have a customer walk in the door and need assistance, you fail to seize the opportunity. disappointing to say the least! Not a single word spoken. sitting a counter on computers? 2 employees. SMH

Chris Luzzi went above and beyond to help me find a battery for my car.. he even helped me price check different stores around us to make sure I was getting my battery for a fair price... and he explain so many little details to me about other parts on my car that I had questions about he was the BEST 👍👍👍‼️‼️ Statesboro GA..