Advance Auto Parts

James, Izzy, Erica, and Anthony are all amazing people and appreciate the great service and positive hospitality. Great people doing great things I will return 🙏🏾💙

I wish I could give 0 stars. My family and I were traveling to FL for Thanksgiving on a road trip from CLT, NC. We have a 9 year old little boy. Four hours into our trip, our minivan electrical system started acting weird. Needed a jump once after pumping gas then once after stalling on the high way.... We urgently found the closest Advanced Auto Parts looking for help replacing the battery. We arrived at this location 15 minutes before closing. Here are our grievances: 1) No help was offered. We were told that they couldn't come out to the vehicle to replace a battery after dark because the parking lot was "not well lit." There were at least 2-3 lights in the lot. So, they only sold us a battery and had us buy the tools to replace our battery instead of lending us the tools. We were left

Don't waste your money on a tire inflator here. Spent $80 and went through three units in just two days — and yes, I had every receipt. One didn’t work at all, another started smoking and smelled like it was about to catch fire. they refused to let us return it. Why should I be penalized when their product doesn’t even work? The store passed us off to corporate, corporate passed us back, and no one took responsibility. Staff offered nothing but store credit as if I’d want to spend another dime here. This company clearly doesn’t stand behind what they sell. If you enjoy frustration and wasting your hard earned money, shop here.

Great selection and service. Gentlemen was even kind enough to install when we had trouble. Thanks folks.

As auto parts stores go...it's ok...prices and perks are good. Employees are okay but not overly helpful or customer service oriented. Inventory of items is not always the best sometimes just one item to select for a replacement whereas there are several in the warehouse to be shipped.