Advance Auto Parts

I had a great experience at Advance Auto Parts thanks to Dennis! He was extremely helpful, knowledgeable, and patient while helping me find the right parts for my car. He took the time to explain everything clearly and even gave me a few tips for installation. It’s not often you find someone who genuinely cares about customer service, but Dennis went above and beyond. Definitely one of the best experiences I’ve had at an auto parts store.

I went to the Lakewood NJ branch to get blades since there is a huge sign that they install the blades. The guy behind the desk was extremely nasty and barked at me that there was no one else in the store SO I CANNOT. When I asked him if blades are no less then $60 he said yes. Right near those there were blades for $30. Finally another 2 guys came in. When I asked one of them to help me he nastily replied "NOT IN THE RAIN" [It was lightly drizzling]. These guys are nasty and gave me a horrible start of my day!! A real disgrace. DO NOT USE THEM!

Called ahead of time for some parts , roughly 20 mins after they opened and placed an order. Was told it’d take 30 mins (when no customer is even there) and it really took 50. I get there and they cancel my order . I had to reorder through them which ended up costing ME more money then what I initially went to spend. They thought I was all cool with it but in reality I was peeping their name tags . Thank you Carlie for costing me money by canceling my order and then not even trying to put in an employee discount code to make it right. No wonder you guys have 1.5 stars

Great service! The staff was friendly and helpful, found what I needed fast, and the store was clean and organized.

I had the pleasure of meeting a well informed young man named Nick at the 1400 River location. He was very kind and pleasant. He answered all my questions politely, and not once made me feel uncomfortable. I would definitely recommend that location to anyone in need of car parts. His patience alone was above and beyond! Thank you again Nick!