Advance Auto Parts

Staff is uninterested and condescending, very sterile and monotone atmosphere and unnecessary opinions shared by sales staff about products purchased that were returned under warranty. I should note that the salesperson made the comments specifically about my “buying cheap parts” and not criticizing the parts maker or the part itself.

Ordered parts online, and was to be ready in 30 minutes. Upon arriving at the store, the counter person realized that the part I ordered was not in stock. I got a free upgrade, and the store clerk and manager were extremely polite and helpful.

I purchased a water pump and sparkplugs and the lady was amazing. She even helped me use discounts that I didn't even know about. Parts fit perfectly

I bought windshield wipers for my Ranger. I left the store and couldn't figure out how to put them on. Alan came out, installed one while I watched. Not wanting to look like an idiot, I thanked him and told him I'd put the second one on. Unable to put the second one on, I tucked my tail between my legs and asked Alan to put it on. Thankfully a piece was missing so he exchanged it for another and installed it for me. Alan was great! I thought he enjoyed doing that for me and he was very nice. I hope his Supervisor sees this a knows how much I appreciated all he did.

Not professional. Employee's seemed strung out on some thing.