Advance Auto Parts

Cal White and his staff went above and beyond today and yesterday for me. I heard a noise under my hood. My battery light came on. I asked my phone the closest auto parts store to go to. I went to advanced auto in Manning, South Carolina and Cal White, who happened to be the manager, and whowho was talking to a local police officer.. I said sorry fellas but I just broke down. Can you help me I need help for an alternator can you recommend anyone local who can help me, Cal said it’s after 6 o’clock at night On Friday, however but I’ll see what I can do. He called around called TOBY Parker on the phone …West Manning Auto, Manning, South Carolina. TOBY lined up his mechanic to meet me at 7:30 in the morning to help me with my alternator, which Cal had to order and have his driver meet me a

The folks that changed out the battery in my 2021 F150 were awesome. It was a challenging battery to replace and they changed it while maintaining a very friendly attitude. I hope their supervisor recognizes the value of these 2 employees. I readily recommend them.

Had not to good customer service. Young lady ask what I was there for which was windshield wiper blades she look up sizes but then told me pick some out she didn't even come from behind the counter to help me get right ones not even tell me size. She finally came over walked me out side not sure if she was new she had a hard time putting blades on a customer had to finish putting wiper blades on she didn't have good customer service not to Friendly's none of them on that shift noon time. Manning location.

They are always very helpful and patient with me. I'm that costumer that knows nothing and end up having 3 way conversation with person working on my car while I'm there. It's always clean. They are always friendly. If they don't have in stock usually they get it pretty quickly. Been going to this actual store since about 2015

Normally when I come to this Advance Auto I gets pretty good customer service. However on this particular day it was raining very badly and 3 cashiers were standing outside conversing while the one guy on the inside working by himself. The guy was very nice. He asked " was anyone helping me. This lead me to believe that he was not working alone. I went outside to my car, but I forgot something so I went back in and they were still conversing and not taking care of a customer. This was so unprofessional. I will not be returning to this Advance Auto