Advance Auto Parts

Had my battery die at the worst time, hours from home and in frigid temperatures. I went to purchase the battery and have it installed. Rich went far beyond the call of duty to help install the battery while me and my family waited in the car. One terminal was corroded and he fought to get it removed and the battery replaced. Customer service like this is what brings customers back. When Im in town, and need anything automotive, I know where to go. Thank you for your help!

I just walked into a completely empty store at around 10:50 am. today, Not an employee in sight. I yelled “is any one here?” 4-5 times before I finally heard a response from the back say “hold on a second” after he spoke I could see that someone was sitting at a computer way behind the counter up against the back wall. I was in the store for probably 5 minutes before I even got a response and by that time I was tired of waiting and just walked out and went to orileys down the street. He was sitting back there the whole time just ignoring me and never greeted me. In all my years of going to auto parts stores I have never had such an unprofessional experience. Won’t be coming back.

I went in to get a battery. I had to jump my car just to get there. The guy who helped me checked my battery, helped me install my battery AND noticed my battery was still on warranty!!!! He saved me!!!! I had saved up money to buy tires, I was in DIRE need of tires and when the battery went it about killed me to know that I had to spend the tire money on a battery now. But BECAUSE OF HIS HELP and KNOWLEDGE I didn't have to. I could not have asked for a better experience. I do not remember his name but I will be forever grateful for him.

Best auto detailing selection I’ve found in Monroe by far. I try not to buy detailing supplies from auto parts stores unless I have to, as places like Meijer/walmart have mostly the same stuff 40% cheaper. This place has the stuff you don’t see everyday though. Staff was friendly and helpful. Highly recommend for those who desire quality coatings & cleaning products!

Great people, most of them know what they're doing and get me set up with the right parts. especially trevor he's very helpful