Advance Auto Parts
New Carrollton, MD · Auto parts store
- Address
- Advance Auto Parts, 8445a Annapolis Rd, New Carrollton, MD 20784
- Phone
- (301) 918-8435
- Website
- stores.advanceautoparts.com/md/new-carrollton/8445a-annapolis-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
- Status
- Closed · Opens 7:30 AM
Advance Auto Parts is an auto shop located in New Carrollton, MD. It is one of 7 auto shops listed in New Carrollton. Its 3.8-star rating is slightly below the New Carrollton city average of 4.3 stars. It ranks #5 among New Carrollton auto shops by combined rating and review volume. There are 10 photos associated with this location.
About Advance Auto Parts
Your local Advance Auto Parts at 8445a Annapolis Rd in New Carrollton offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and... More
Hours
| Friday | 7 AM–9 PM |
Customer Reviews
Today, at 11:25 09.24.25, I asked the teller (man) for the 2011 Subaru Impreza 2.5i front brakes. I asked for the circumference. First, she gave me the mm. I asked him for "inches." Second - "I can not convert the metric system. Finally, He added, "I can not DO THAT! Third - I do not have a tape measure WHAT A WORTHLESS SERVICE!
I bought some rotors, brakes and brake grease online to do my wife rear brakes and the customer service I received was top notch. I made an error on my online pick-up order and had to make multiple adjustments. Not only was the female that helped me polite but she went out her way to ensure my order was fixed. The brake have been done (DIY) and I feel like I made the correct decision buying my parts from this location.
I went to Advance Auto Parts in New Carrollton to purchase front and rear brake pads and rotors. The customer service was excellent! I want to thank Caden L. and his amazing staff for assisting me and helping me get everything I needed.
This location was very helpful. When I went in there Ms Jeysi J. Was so helpful she jumped to help me get the right parts for my car.
Horrible service. I wish i could give no stars. Update: Its 2025 and they still have horrible service. The employee couldn’t service ANYONE. Cause it was just him and one other employee that he was CLEARLY FLIRTING WITH!! He apparently couldn’t leave her face to do his job. TERRIBLE YEARS LATER STILL Very rude service, always leaving one person at the front. I waited for 30 mins to be helped, for the manager to get smart and suggest a mechanic for a battery THEY installed wrong. I have warranty for what? Do not go there. Go to the one in greenway. They need to fire the whole lazy team and hire new people
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.