Advance Auto Parts

They were quite arrogant in the store and unwilling to assist a customer. Consequently, I decided to visit Advance Auto instead, and it turned out to be an exceptional experience. I appreciate your suggestion.

My mother's car battery died across the street from this location, not even enough juice to jump it - Justin went all out, gave her a discount on a new battery, and came across the street to put it in for her. We are so thankful! Thank you for getting my mom back on the road! Highly recommended

This store is great, almost always have whatever we need and the customer service is wonderful! My battery died this morning with temps in the single digits. Got a jump from my neighbor and headed to Advance Auto to get a new battery. Left the car running so I could get it back home so my husband could change out the battery later on after he was done work. Your very kind associate offered to do it for me right there in the parking lot. I wasn't expecting that and I'm so grateful to him for helping me out so I could continue with my day as planned without having to wait till my husband got home. I didn't think to catch his name, but my receipt says Glenn C. Thank you so much!! 🙂

We called the store ahead of time to see if they had a part in stock, and Chris had it ready for us when we arrived. He was so helpful and kind and patient with us with our many questions, and he got us all the parts we needed.

I came in for wheel lug nuts and had what I thought was the correct part number, Jenn helped me find them, I was wrong and when I tested them they were too small. I came back in and Jenn refunded me and got me the correct parts (I should have asked her for help with the correct part rather than thinking I knew the right ones) she was patient, helpful, kind and understanding of my error. She didn't act bothered, she didn't get huffy with my mistake and having to refund it, she was a pleasure to deal with, kind and conversed with me while she completed the transaction. She is an amazing asset to the company and made the whole experience pleasant and easy! Thank you Jenn, you're the best!!