Advance Auto Parts

Yesterday, I visited your location to purchase a battery charger because my car had stopped working. I asked the sales associate if the charger came pre-charged, and he assured me it did - not once, but twice. However, when I got to my car and tried to use it, I discovered it wasn't charged at all. I immediately returned to the store to inform the associate of the mistake. To my surprise, another coworker intervened, stating that the chargers don't come pre-charged and that I wouldn't find one that does. What's frustrating is that this same coworker was present during the initial purchase and remained silent, only speaking up when I returned to complain. If she knew the chargers weren't pre-charged, why didn't she correct the sales associate or inform me at the time of purchase? When I e

I’ve had very bad experiences in this store. Bad customer service, they just sell anything, and don’t care if that work for your car or not. Please be aware of it, if you are not an expert they won’t explain anything to you or help you out to find what you need for your car.

Excellent service at Advanced Auto Parts! Quintin and Keith were incredibly helpful and friendly. They not only helped me find the right wiper blades but also installed them for me quickly. I truly appreciate their professionalism and willingness to go the extra mile. Highly recommend this location!

Always have what you need. Very helpful staff.

So happy that Advanced auto parts is in the area. I absolutely hate going to the autozone that is on main street. Such a disaster of a parking lot. Since Advanced is here and has a big enough parking lot to support their customer base, bigger and better selection, and more knowledgeable staff there is no need to go to the other place anymore.