Advance Auto Parts

The team over at advanced helped me find correct parts to get my engine back to working order, they helped me look up my vehicle in there system and find the oem equivalent replacement, Brian assisted me by recommend items I would need to tackle this project. Thanks for the great customer service.

⭐⭐⭐⭐⭐ George was absolutely top-tier. Professional, reliable, and genuinely cares about doing the job right. From start to finish, communication was smooth and everything was handled with attention to detail. You can tell he takes pride in his work. I wouldn’t hesitate to recommend George to anyone looking for quality and professionalism. Will definitely be using him again.

I had an extremely bad experience at this Advance Auto Parts location because of an employee named Jorge. During our interaction, he called me “mentiroso,” which means liar, even after I clearly showed him the transaction on my card proving the purchase. He simply could not locate it in the system and instead of helping, he became rude and accusatory. On top of that, he blamed me for having the wrong battery for my vehicle and implied that I was being cheap. despite the fact that the battery was recommended and sold to me by one of their own team members as the correct fit for my car in the same store! I am not an auto parts expert, which is exactly why I rely on employees to give accurate recommendations. Between the insults, the disrespectful tone, and the lack of accountability, this

Went there to pick up some bulbs for my car. I was not greeted or asked if they could help me find anything. After finding what I was looking for I went up to the counter to pay and it was $10 more than the advertised price. I pointed that out to the cashier “Brian” who also said he was the supervisor and can’t change prices. After showing him the advertised price he said that they forgot to change the price back to the original price. After some back and forth he reluctantly took $5 off which was still not good enough and by this time I was annoyed with his arrogance and attitude so I left without the bulbs. If this guy “Brian” is really a supervisor, he should be stripped of his title and put in the back where he never has to deal with customers.

Had the most terrible experience returning windshield wipers here. The guy working the cashier asked if I had the receipt, I said no, can you please look up the transaction with my account and phone number? And he said in exact words "your as useful as you look". As a women, I was speechless. When asking him what he meant by that, he said nevermind, and continued processing the return. Truly reconsider coming here! RUDE and sexist as hell will not be returning. Never have experienced something like this. Whoever is working sunday shift in afternoon on 12/14 should be fired.