Advance Auto Parts

The store itself is fine, and most of the staff is very knowledgeable. My review is low because one of the cashiers (younger woman, don't remember her name) charged me extra for the windshield wiper extended warranty without asking, she just added it in automatically. I got my replacement blades from a different associate without a hassle. If anyone else checks you out, you're fine. If she checks you out, make sure to double check everything before paying so you're not being billed for services you never asked for. I'm moving, so not shopping here will be simple, but I wanted to make sure other customers are aware of the scummy behavior of this one associate.

Had a battery under warranty with still 1 year left and they Refused to replace it, first they tried to tell me they had noone there that knew how to change a battery, when I told them I only wanted to replace it and do the work myself they refused to look it up in the system and told me they dont remember seeing me buy it 2 years ago. If I could give zero stars I would.

I had a great experience for the first time today. I dealt with a woman named Jessica she was wonderful and very helpful. She has great customer service skills and is very nice. I want to thank her so much for being very helpful and saving us a ton of money.

These two women were kind and helpful! Came over to explain items to me, what is the best and how to use. They are usually my go to car needs place. Be sure to look for them when shopping for your car needs!!!

Love the convenient hrs ans I'm new to the points program but it seems to be very worth it.