Advance Auto Parts

Staff is friendly. I was ablento find the parts I needed. The pick up experience was seamless.

There is a big issue with your general manager David of the roaring spring area where your employees had personal dogs in the store and was more interested in their animal than selling parts. When David was contacted he hung up and refused to answer the phone after. Do yourself a favor and go down by giant eagle to the new auto zone. It's brand new and the people are really friendly

Stopped in for a new hatch window wiper. Service person had difficulty installing wiper and asked assistant for help. He told her to tell me they don't install them any longer. So I asked for my money back. His reply..." No, wait wait, I'll install it. Never do business,there again.

Customer service sucks 5 with store uniforms on, 3 outside smoking one that sells wrong parts and one wondering around doing nuttin but wondering around 3ed In Line out of 5 Customers. The correct Part was to be delivered next morning never showed up wouldnt refund account had to take a gift card that will be gifted cuz I will not return, thankfully we got auto zone opening soon.

The Roaring spring store needs some new employees or managers. When you call over no one will answer the phones. When you go over no one wants to help you or acts like they wanna be there. Employees swearing behind the counter. This use to be where I went to get parts from on a regular basis but now I'll go to napa