Advance Auto Parts

Went here my whole life. Used the app and never had a problem. Today I need a water pump for my squarebody it was exact one shown in picture. I had my mom pick it up she showed me it. Was a COMPLETELY diffrent one from a 90s obs. It's a good store I think they didn't care enough to have right one shipped. Im probably never going here again. I'll be going to pottsville one because they did take a return but was a sassy worker. They gave a bad attitude to my mom.

Very knowledgeable. Good prices willing to go above to make sure you get the right specialty part

I went to buy some things for my son's car and we found everything we needed and the people that work there are very helpful

Customer service is lousy, they have a very rude attitude especially a fat one, "Tyler" is his name I think. from what I see in receipt of purchase. The company should talk to these employees and educate and train the best by making them understand that their personal problems and negative thoughts should stay at home.

Unbelievably very poor customer service. I overheard a customer, whom I accompanied, request to pick up a part already paid for online. Because the credit card used was not in his name, they told him their policy is to not release the part unless he had both the credit card and ID in hand. Customer called the purchaser who resides in another state. Manager would not get on phone yet says loudly "it is what it is,man" We both just turned around and left. Purchaser called corporate. Within a half hour, Corporate calls them back and explains that the store manager has informed them that the customer came in demanding parts then threw parts in the store and that we could go back and pick the part up right now. Say what? I was there, there was no demanding or threatening behavior. I'm