Advance Auto Parts

It just keeps getting worse here. Smh was told I couldent even open a box to compare the parts without paying first... then had to show them where to type the plate number in the system to pull the vehicle up. Ill give it another shot in a year or so... till then won't use my commercial account there till they get there crap together

Went there to get a battery for a 1998 Chevy pick up. The lady behind the counter said that a tester should be put on it to be sure. It was a free test so ,sure, why not? A guy comes out with her to show her how to use the tester (she was a new hire, apparently). So, we go thru the motions and I get told that the alternator is bad because it was showing 14 volts and it shouldn't show more than just over 13v. This is almost a 30 year old truck, not new one. It doesn't have intelligent charging. I didn't push the issue because rarely does anyone listen to customers anymore. I just went across the street and bought my battery. UPDATE: Due to review response, I will definitely give it another go.

Super helpful folks. Always willing to help determine a code. 5 Starts for being a UPS site providing such a great community service. I show my appreciation by shopping here for auto parts. You all rock!

They are well stocked and competitive. But I always have an issue getting what I need due to a lack if knowledge. I usually have good success if the commercial lady is there but have had to find my own part several times.

I gotta say, for being broke down 12 hours from home, I had such a fun and good experience at this store. My aunt and I were here for over an hour while one of the employees here and another customer changed our spark plugs for us. Excellent customer service, I don't think there was a single employee in this store who didn't check to see if they could help us. Friendly, courteous, polite..... As hot as it was outside that day not one person thought twice about staying out there to help get us on our way. Wish we had service like this where I live!! Thank you guys for all your help!!!