Advance Auto Parts

Sylvester, GA · Auto parts store

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Sylvester
#15
of 36 shops
City Percentile
37%
rating percentile
Address
Advance Auto Parts, 502 E Franklin St, Sylvester, GA 31791
Phone
(229) 776-3200
Website
stores.advanceautoparts.com/ga/sylvester/502-e-franklin-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
Status
Open · Closes 9 PM

Advance Auto Parts is an auto shop located in Sylvester, GA. It is one of 36 auto shops listed in Sylvester. Its 4.1-star rating is slightly below the Sylvester city average of 4.3 stars. It ranks #15 of 36 auto shops in Sylvester. There are 10 photos associated with this location.

About Advance Auto Parts

Your local Advance Auto Parts at 502 E Franklin St in Sylvester offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard®... More

Hours

Saturday7 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Leiandra McLemore · Aug 2025

Terrible experience. My husband purchased a starter in Buford, Ga. From Advanced Auto and it went bad. Entered to claim the warranty and spent the next 20-30 minutes proving to the clerk he actually bought it. She questioned why the part was dirty, its a car and we live on a dirt road...He had to reach out to customer service to retrieve the invoice and upon providing she again accused him of returning another companies part. She then solicited the help of other employees to find more proof of theft and dishonesty. When she couldn't prove that he was a thief she finally allowed the exchange. Is this apart of training? Is this how employees are trained to protect the company? Her bias ran the entire transaction and Advanced as a corporation should be ashamed. I guess there's nothing you can

★★★★★ 5.0 Peter Giddens · Aug 2025

Great customer service every time we visit our friendly advance in sylvester

★☆☆☆☆ 1.0 Jaylin Toomer · Aug 2025

Bad customer service . Was sold the wrong part because the worker was not doing his job correctly and they wouldn’t trade my part in

★★★★★ 5.0 Sal Sterr · Nov 2025

Very friendly and so helpful

★★★★★ 5.0 Rob Martin · Feb 2018

Wow, thank you to the Advance Auto Team in Sylvester! Specifically Hunter and Five Eights (5/8's). Went in to have my battery and alternator on my Saturn van checked and indeed needed a new battery. Not only did Hunter tell me my options but sold and installed my battery with a great attitude. Long story short it gave us a time but she kept a friendly smile brought in reinforcements (5/8's) and got my battery installed. Great Customer Service and I won't shop anywhere else now. Happy customer for life! Update: My how things have changed. Went back to the same store almost 2 years later having issues with that very battery and 180 degrees on the service level. Was told at a single glance that they wouldn’t take the battery out that was my responsibility?!? Can I just tell you the 100% WHOL

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeCar accessories storeCar battery storeTool rental serviceTruck accessories store

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.