Advance Auto Parts
Sylvester, GA · Auto parts store
- Address
- Advance Auto Parts, 502 E Franklin St, Sylvester, GA 31791
- Phone
- (229) 776-3200
- Website
- stores.advanceautoparts.com/ga/sylvester/502-e-franklin-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
- Status
- Open · Closes 9 PM
Advance Auto Parts is an auto shop located in Sylvester, GA. It is one of 36 auto shops listed in Sylvester. Its 4.1-star rating is slightly below the Sylvester city average of 4.3 stars. It ranks #15 of 36 auto shops in Sylvester. There are 10 photos associated with this location.
About Advance Auto Parts
Your local Advance Auto Parts at 502 E Franklin St in Sylvester offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard®... More
Hours
| Saturday | 7 AM–9 PM |
Customer Reviews
Terrible experience. My husband purchased a starter in Buford, Ga. From Advanced Auto and it went bad. Entered to claim the warranty and spent the next 20-30 minutes proving to the clerk he actually bought it. She questioned why the part was dirty, its a car and we live on a dirt road...He had to reach out to customer service to retrieve the invoice and upon providing she again accused him of returning another companies part. She then solicited the help of other employees to find more proof of theft and dishonesty. When she couldn't prove that he was a thief she finally allowed the exchange. Is this apart of training? Is this how employees are trained to protect the company? Her bias ran the entire transaction and Advanced as a corporation should be ashamed. I guess there's nothing you can
Great customer service every time we visit our friendly advance in sylvester
Bad customer service . Was sold the wrong part because the worker was not doing his job correctly and they wouldn’t trade my part in
Very friendly and so helpful
Wow, thank you to the Advance Auto Team in Sylvester! Specifically Hunter and Five Eights (5/8's). Went in to have my battery and alternator on my Saturn van checked and indeed needed a new battery. Not only did Hunter tell me my options but sold and installed my battery with a great attitude. Long story short it gave us a time but she kept a friendly smile brought in reinforcements (5/8's) and got my battery installed. Great Customer Service and I won't shop anywhere else now. Happy customer for life! Update: My how things have changed. Went back to the same store almost 2 years later having issues with that very battery and 180 degrees on the service level. Was told at a single glance that they wouldn’t take the battery out that was my responsibility?!? Can I just tell you the 100% WHOL
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.