Advance Auto Parts

Needed a certain size battery for an old tractor and they were the ONLY ones in North Toledo/Bedford Township area to have it. Best part was they were very friendly and service oriented. I noticed the person at the front counter answering the phone was the store owner. Nice to see a local flavor in a chain store system.

There online platform is horrible. It's a 50/50 shot if you get the right part even if it says its a exactfit. Also there store to store ordering is horrible parts didnt show up twice when I went to this location and specifically ordered it and prepaid.

I don’t thing advanced is the proper language for the location

Horrible service. Rude staff. The manager took 30 min to help get “correct” wipers on the first trip. They did not fit when putting them on (we took the extra clip off) so I went to return them, the staff threw the clip at me on the counter and said return them. I then said great please do return them after how damn rude you just were for no reason. Neither the manager or staff member felt the need to apologize for the rudeness to me in front of my child ! Even when I told the manager “thank you for being more polite than you staff, she still never apologized for the rudeness.

Some of the best customer service I’ve ever received. I’m a frequent shipper through UPS and do my drop offs through advance auto parts. John and Jake always remember my email for my confirmations and are sure to say hi when I come in. The rest of the guys that work here are solid too. Besides having a competitive edge on auto zone, they’re just genuinely good dudes!