Advance Auto Parts

⭐ **1 Star – Horrible and Unprofessional Service** The service at this Advance Auto Parts is **completely unacceptable**. The staff was **untrained**, **unhelpful**, and had **no access to the system**, forcing me to waste my time for no reason. Instead of providing assistance, I was told to **return another day when the manager would be available**—a clear sign of incompetence. To make matters worse, the manager ended the interaction with a **completely inappropriate comment**: **“Have a good day, hopefully you don’t crash out there.”** This was not only unprofessional but **disrespectful** and **out of line** for any customer service interaction. Such behavior is **unexcusable** and **reflects poorly** on both the store and the company as a whole. I will **never return** to this locat

My first experience at this store, and I can't fault the helpfulness and kindness with which I received treatment. I was able to find everything, and they were able to answer any questions I had. I would gladly return.

5-Star Review for Advance Auto Parts I can’t say enough good things about the customer service at Advance Auto Parts! From the moment I walked in, I was greeted with a genuine smile and a friendly ‘Welcome!’ The staff truly went above and beyond to help me find exactly what I needed for my car. The associate behind the desk took the time to explain the different options for the oils I needed, detailing the benefits of each one without ever pressuring me to choose the most expensive option. When I mentioned my check engine light was on due to burning oil, they immediately suggested an oil treatment that could help. They provided a clear and thorough explanation of the issue, along with some practical solutions and product recommendations to address it. The store itself was clean, well-o

I came in to have my battery checked and Adrian checked it , And he told me my car battery is good & charging very good . Thank you Adrian. Top notch customer service & I will be back as needed.

Justin the “manager” does not know the return policies put a return policy paper in front of me and then proceeded to ignore were it said they can return with the card used or ID of the customer returning the item said his higher up is not there and won’t be till the next day and was very much untrained on his own computer system.