Advance Towing & Recovery

I was stranded on the Florida turnpike for 4.5 hours. I was told advance towing would be 1.5 hours. I kept calling and time kept getting longer. At one point a road ranger came by and asked if I had service coming. I said yes. I put my initial call thru the sos button on my new Toyota. They said AAA was coming to tow me. I called AAA and my 2nd request was not even taken ( I am premium with them). The 2nd time I called aaa it was about 2 hours after that they put in the request. I was later told to call The Florida Highway Patrol that the changed tires. I called and spoke to an officer Martinez, he said the road ranger would change it (don't know why road ranger did not inform me). Well I was waiting for advanced towing or road ranger. Almost 1 hour later same road ranger came by and p

1st) it was nearly impossible to find this place. The name on the building is not the name of the business. Then, I guess because the police called for the tow after the accident, I was charged “County Rates” and had to (borrow) pay $800 for a 1/4 mile tow!! Thankfully I was able to get my tag and belongings back. I couldn’t get my car the next day because they weren’t open on the weekends, so by Monday (the wreck happened on Friday) I had to borrow and pay 800 dollars for a quarter mile tow and 3 days storage. So not only did the airbags hit me in the chest, the tow company also got their gut punch in too!! Like I’m not going thru enough??? Thanks a lot AT&R; I have AAA, I could have gotten the tow for FREE!

Do NOT have your car towed to this place. Customer service is horrible. The lady who answers the phone is rude. I was in a car accident and unfortunately the police sent my car to this "towing company". My car was there three days tell me how a quote for $28 a day turns into $1400 . STAY AWAY .FROM THIS PLACE . OR cry 😭 later.

Very professional and polite company. The estimated wait time was exactly what they told me what exactly what it was. They are honest and letting you know how long it will be before they're able to arrive. Update you prior to their arrival. Very careful when hooking your car up before Towing

Our Hydraulic Hose Ambulance broke down a couple days ago. Called A few other local tow companies before we called Advance and they said they couldn't get out to us for about 2-3 Hrs. Called Advance and they had a driver named Roy come out to us in about 30 min. He dropped the drive shaft like he was supposed to and picked up our Hydraulic Hose Ambulance with his wrecker all in about 20 min. Towed us back to our shop with no problems at a fair price. Couldn't ask for better service. Thanks for the tow and driver with proper towing skills to get our vehicle back safely. Will be the first call if we ever need a tow again!