Advanced Diesel Technologies, LLC

Place is a total scam. Charged me to tow a vehicle I didn’t want towed by them. Vehicle was not in the way of traffic. They Refused to drop it off at my shop. They Charged for storage to sit 12 hours on a dirt pad in their driveway. They also didn’t even have the decency to let me use an air hose to inflate my trailer tire that was low.

Ten minute tow ordered by Jackson police cost $500! Outrageous. When asked why so much he claimed it was because the 31st was a holiday. The 1st is the holiday. Wish I made that per hour. I will give them credit for no damage to the vehicle.

While I cannot give too many details, there was a situation I am dealing with that involved two different tow companies and a handoff of a vehicle. The other tow company (not ADT) turned out to be at fault, but while I was working through it, ADT went above and beyond to provide me with pictures and video related to this situation that proved the other company (not ADT) was at fault. They did not have to provide me with the video/pictures, yet he did. He also spoke to me on the phone multiple times, even though he wasn't required to do so. In the moment of a stressful situation, ADT has been one moment of sanity.

1000% Would NOT recommend!! I was involved in an accident last Wednesday. My car was towed away from the scene in West Bend and taken all the way to Richfield without my knowledge. After getting discharged from the hospital, I immediately called the phone number I was provided for the tow company that took my car and tried to get information on my car and discuss further steps. For the sake of being professional, I will state that the man I spoke with was less than stellar, very misogynistic, and didn't have any interest in speaking with me, stating that he would call me back later with information after he spoke to his boss. I was never called I gave them the day on Thursday to get back to me, thinking that maybe he wasn't able to contact his boss so I was being gracious. Friday I ended

Called today, yes I know on a Sunday and easter Sunday but their ads say open 24 hours a day, to get information to pick up my sons motorcycle, that he crashed on Saturday, and the guy was a real Dick. Maybe people should have some empathy for others. You shouldn't be in a customer service kind of company if you don't know how to talk and be respectful towards others. The location of Richfield, Wisconsin.