Affordable Towing

Called them to get a quote and they just took it upon themselves to go get the car. Cops told us since we called them that it was now a civil issue. If you call these guys for a quote do yourself a favor and don’t tell them exactly where the car is until you plan to hire them. Plenty of other honest towing companies around though. I would avoid these guys

I get it. We parked in the wrong spot and got towed. $150 to get the vehicle back. Could have been worse. I'm a reasonable person. But, I'm being kind giving 2 stars here. Communication and, most importantly, personal safety are the areas lacking in our experience. At 7:30 am we were told 9:00 am is the earliest pick up. No problem, we can wait. Got an Uber over there. Called on the way, we were told it would be 1 hour before anyone could meet for us to pick up, and that I needed to pay over the phone right then. Great. Just waiting in the cold rain now. Meanwhile the area is less than desirable. Abandoned buildings, and homeless people, who may have been very kind, but who knows. Finally, nearly an hour later, wandering around and notice an open gate. Walk in there to find a guy sitting

Do NOT and I repeat Do NOT use this company. I have literally waited over 2 hours and each time my roadside service provider calls them, we are told it will be another 30 to 45 minutes. I asked for their service call to be canceled because their customer service sucks! I am being towed less than 10 miles and they were literally getting paid for a minimal job! Never again. Lesson learned! A tire that was nearly flat is why I couldn’t drive on it.

Our 1961 Shasta had the wheel fall off on rt 44 late on a Friday afternoon. I called half a dozen emergency tow services and they all said they couldn't tow our trailer, but recommended Affordable in Springfield. Affordable said they would send a Roll-up right away. Jonathan called soon after and said he was returning from another tow and was in the area. He came quickly and repaired the wheel enough so as but to damage the trailer while it was being pulled up on the flat bed. He towed it back to Springfield to a repair facility. I highly recommend this company and their driver Jonathan.

Vacationing in Branson with son and elderly mom... our car broke down twice in two days.... roadside assistance sent Affordable...Darin was very nice, respectable, helpful, understanding....called a shop for me to get my car fixed.....went that extra mile as far as I'm concerned. Thanks for taking care of our Abe, Darin!