Airport Marina Ford Parts & Service Department

Great experience!! I was looking for an F150 for a couple of months. I decided I was going to buy a used one. They had one with very low miles. Josh and Lynn worked with me , and they gave me the best deal. They beat all the local dealers and CarMax too.

Immediate reception. Quick, polite writing down what the problem was. Nice waiting area with comfortable armchairs and free WiFi. The car problems were fixed for a fair price. Great job. My recommendation .

Took my car for a recall. Was never given a time estimate. After four hours waiting, asked service rep how much longer, he acted surprised that I was there waiting. He returned and said it will take another 3 hours. Returned and received my car until 4 hours instead of 3. Even with an appointment for a simple headlight module replacement, it still took 8 hours.

Garo was so helpful with my entire experience. He was communicative and honest about what was going on with my car and all of my options. He gave me a realistic time frame, made sure if I needed a shuttle I would get one. I would highly recommend working with Garo if you ever need your Ford serviced.

They had my car 2 days before Thanksgiving and didn't even look at it. So I pick up my car on Thanksgiving Eve. They call me the Monday after Thanksgiving to tell me somebody picked up my car and I told them it was me because you guys are wasting my time which is valuable to me. Me and my fiance Manfred Moore, who played for the Oakland raiders and won a championship ring, bought our SUV there the year we got engaged. So I thought this was a good place. But it is not for service. I would not suggest it for service because they're short staffed and they don't tell you all the truth about how long it's going to take or what the surface journey details might be. My car set for 2 days when I could have been using it.