Albany Body Works

Customer service was outstanding! I was frequently updated on process and repairs. Repairs and detail were excellent! Highly recommend.

First, I wish I could post this with no Stars because this place doesn't deserves Rotten Apples not stars.My vehicle was taken to Albany body works because it was one of Progressive's preferred places. This is the quality of work that was done. I was hit in the rear by a truck and I had A bike rack on my vehicle. The rear gate was badly damaged. The pictures below are of the completed work by Albany Body Works. There are runs in the paint. The panels are loose and rattle. There are still dents in the panel that should have been replaced. There is sand or dirt and foreign material all in the paint. It looks like they were in a hurry and decided not to take up the paint booth for my apparently insignificant repair. I made a reference to how bad the paint job was and the owner/manager told me

They did a great job and were very professional.

Good people and good work. Will recommend to others

Amazing staff kept me updated on the status of my vehicle and helped me solve an issue I had with the insurance company about a rental. They will always be my choice for paint or auto body work ⭐️⭐️⭐️⭐️⭐️