All Mopar Parts

Put an order in for several parts for my truck. Everything seemed normal, credit card was charged within 3 days of order. At this point 3 weeks had passed, so I reached out for an update on my order. I called 3 different days 5 times total leaving messages requesting a callback, along with calling, 4 E-mails requesting update to the order where also sent. Not once were any of my requests acknowledged or satisfied. To resolve my problem, I initiated a credit card charge back which was approved. In summary, allmoparparts will take your money, not ship or update your order for 3 weeks, and ignore communications. I would not recommend using allmoparparts and if you must, I would recommended using a credit card for extra protection.

Maybe I can get a response this way since they have been lack in the customer service support! I placed an order on 1/19/26 and an email confirmation on 1/22/26 that tracking will be sent. Today 2/14/26 I’ve not heard nor seen anything since. I’ve made 2 inquiries on my order and got the generic automatic response: Thank you for your inquiry. Response times may vary but our goal is to assist you within 24 hours of our operating hours which are Mon-Fri 9-5 EST. To help expedite the process, please submit only one request per issue. Inquiries are responded to in the order that they are received. You go to the website and there is only a contact us form no number. That’s fine but at the very least respond with something. If it’s on back order notify (a never returning customer). I’ve ordere

Ordered a roof rack and it was missing an essential part. Annoying, but they did ship the part. Later a part of the rack failed and a non removable part was lost. Asked for a warranty claim and they said I lost the part. Sent pictures, no response.

I have been trying to deal with this company for weeks on a return..wrote multiple tickets and return request tickets and I have not heard one single thing back. Every ticket i fill out says we will get back to you in 24-48 hours. What a joke. Its been 2 weeks with me writing a return ticket as well as a general ticket and nothing..my shop and I will not be using this website ever again and I suggest for your mopar parts to just go to a dealership.

I don't even know where to start! Stay away from this website. I ordered a part on August 21, 2024.... yes you read that right 2024. Part was on backorder and I was ok with waiting. Fast forward to July 2025. It was still on backorder and I requested a refund. I closed the original debit card I ordered it with, and they proceeded to tell me that I needed a letter from my bank saying it was closed. Fair. It is now November 2025, I have sent screen shots and the letter from my bank, and surprise! Still no refund. By far the worst customer service I have dealt with and I still haven't received my money. BE VERY CAREFUL WITH THEM!