Allen Tire Company

I was in Monday morning to get a typical oil change/tire rotation. The manager at the counter was leaning well over the counter and grunting grabbing at his neck and breathing heavily. He would not hold up a phone he just used the speaker phone so you heard it all over the waiting area. The bathrooms were FILTHY and not an example of a customer restroom. As soon as the car was in the bay he walked around it quickly as a tech popped the hood to start the oil portion of it. The manager (assuming manager) walked in and said brakes etc ok but I needed tires and tried to sell me tires using an offer they had going. Question - how do you know brakes etc good based on a quick walk around right after it got to the bay ? Hhhnmmm……I’ll press on. The service was completed and again he mentione

Very honest… properly care about the people. I really loved the service. Also they told me the service was going to be until 4:00 pm that day and right around 2:00 pm ( since 11:30 am) got the call … done ✅ … I asked them if I needed new sensors for my tires and they said NO… I know being a woman some people take advantage, the the person attending was kind… thank you for the great service. 🤜🏼🤛🏼

Tires I ordered on line were there. Service guy seemed a little bit weary but said he got the tires because they did not have them in stock. But overall they did an excellent job and provided great service.

I was quoted a price over the phone 2x of $78.99+tax for an oil change, even after I mentioned the car needed 7 quarts. I was charged $127 & change. Almost a $50 difference. The employee didn't honor my quote, and said the call center doesn't know. Why have a call center that lies, and an organization that doesn't honor quotes? He was more interested in selling us tires, than the oil change. He said the vehicle needed tires. We took it to America's tires where they disproved him. I will never go to Allen tires again for anything. To be lied to about pricing, and "bad" tires is shameful. Not honoring a quoted price and charging nearly $50 more is shameful. Allen tires is a horrible company. I'll stick with America's tires from now on. They have never lied to us. For my jeep, Allen's tires s

Great group of guys! My Tire Pressure light came on and they were the first ones I hit up. They were able to replace my tire (wound up being two because BOTH of my back tires wound up needing replacing) and I was on my way in under an hour! Everyone there was courteous, professional, and I couldn't recommend them enough! Thanks, Guys!