ALM Hyundai Macon

Some of the people here are really nice! However, majority of the time when I come to charge my EV they have their own personal non EV cars there or have one of their Hyundai non EV cars in our EV charging spots! It’s so frustrating! Luckily this time they were opened so I had to walk in and ask them to move it! They were polite and moved it which I greatly appreciate! However, the cars should NEVER be parked there in the first place! Unlike ATL, in Macon we are limited on chargers! Especially fast chargers! There are 2 Charepoint EV chargers at Hyundai and 98% of the time they have their cars parked on the right one and I’d say about 90% of the time they have one parked in the left spot as well! I hope management, corporate and/or ChargePoint sees this and stops ANY of their either perso

Horrible experience with Service Department. I brought my car in for repair and it has been over 15 days with poor communication, very unprofessional, no answering my messages / calls asking for updates, no updates on my car repairs at all, no estimated completion time and the diagnostic test was completed 10 days after I dropped off my car. The service took significantly longer than the 3 to 5 days estimate I was given. It is like they are Not In Business For Every Customer; maybe they just choose who they want to do business with, which is not the right thing to do at all. As I didn’t received updates from Service Department and I was 15 days dealing with them trying to find out, then I called to different numbers at the Five Star Hyundai of Macon, but anyway, THEY DID NOT ANSWER, I

Amber Dennard was amazing, she is so sweet and worked hard to make sure I was happy with my car and my experience while at the dealership. She made me feel like I was the only customer taking her time making sure everything was done and that we were happy when we left. She even stayed after hours to ensure we were taken care of, from the moment we arrived till I left with my new car.

My whole outlook on auto purchasing has tremendously changed forever! The process I experienced was just smooth sailing. I want to thank Eric Henderson and the Five Star Hyundai team for the purchase of my Lincoln MKS! At first, I was just thinking to myself, well they all say they can help you but I know at the end of the day, they will say: Sorry, we tried all that could to help.. Not Five Star Hyundai! They truly go the extra mile and then some to ensure customer satisfaction to a T. I am one very happy and satisfied customer! Thank you again Eric for your superior customer service!

I had a fantastic experience working with Gracie at ALM Hyundai! From the moment I walked in, she was welcoming, professional, and genuinely focused on helping me find the right car. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. Gracie was knowledgeable about the vehicles and never made me feel pressured. Instead, she listened to what I was looking for and helped me find the perfect match. The whole experience was smooth, stress-free, and actually enjoyable — which isn’t always something you can say about buying a car! If you’re shopping for a vehicle in Macon, I highly recommend asking for Gracie at ALM Hyundai. She truly goes above and beyond for her customers!