Alternative Automotive

We traveled almost 3 hours for a medical appointment in Rapid City and out of no where my Ford Expedition started shaking. We were referred to Alternative Automotive by a place we checked at to help us. Brandon at Alternative Automotive graciously took time out of his busy day to fit us in and replace all my spark plugs on my vehicle. Brandon was not just helpful but was super friendly and made us feel very comfortable. Our vehicle was good as new when we left and we got home safely!! Thank so much for helping us Brandon!

Brandon and Luke are the best. Brandon explains everything so you know what's wrong and how it will be fixed. No one else would take my cars warranty and he took it with no hesitation. He also made sure the warranty place didn't take advantage of me. He's a great guy totally recommend this shop. 1000/10 The picture is my new engine. Now it's almost like a brand new car.

Our radiator got punctured and the coolant leaked while we were on the road. Brandon patiently explained our options, and we chose a temporary fix so we could get home safely. He and Luke helped right away, even making sure we had coolant and a funnel for the trip. Luna, Brandon’s friendly dog, greeted us warmly. We’re so grateful for their kindness and genuine care before our 340-mile drive home.

Incredible service FOUND HERE! We were traveling through on a very long road trip from FL to AK and Alternative Automotive saved us when our radiator cracked and was leaking coolant. We called at least 10 other shops and none could get us in the same day but they accepted us willingly! Tyler and Brandon were so kind and treated us well, we are so thankful they fit us in no problem- otherwise we would have had to wait days to get in somewhere else. These guys know their mechanics and are just overall good, hardworking and genuinely honest people. Take your business here, you will not regret it! Because of the remote nature of our trip ahead, Brandon even took the time to explain to what to do/look for if something went wrong and gave us extra fluids to make sure we would be okay if we got c

Our van broke down in the Badlands on a 100 degree day on our trip out west. After several calls around we found a tow truck company that was able to tow our van and family of 5 to Rapid City. They recommended Alternative Automotive, and we are so grateful! Brandon was so understanding and tried to make us the most comfortable he could for our wait to diagnose and fix the problem. He was willing to stay until 7:30pm that night to get us a new battery and alternator put in. He was very knowledgeable and was the first mechanic I’ve ever met to bring out a part and show us why it went bad. He also had further suggestions for when we got home, and he told us to come back if we had ANY problems with our new alternator. His wife happened to be there and was so sweet to our family. Our kids very