American Auto Glass Llc

American Auto Glass in Virginia Beach was subcontracted by another company to replace the seal on my motor home windshield. The good thing was that they identified that the windshield could be put back into the existing seal, which saved me quite a bit of money. The bad thing was that while my motor home was in their possession, one of their employees backed up the motor home crashing it into the dumpster across the street and they didn’t tell me. I was “scheduled” to pick it up on a Saturday, was told someone would be there until 2pm. I drove 2 hours, arrived on time by 11am to find that no one was there and their office was locked. Obviously they were avoiding the impending confrontation about the damage to my motor home. A neighboring business owner told me that he witnessed the acciden

These guys did an amazing job replacing my entire windshield after a rock fell and cracked it. They even took my insurance so I didn't pay anything. Awesome service! Recommend them 1000%

You won't find a better deal or nicer business owner than Mr. Curtis Horton at American Auto Glass. My new Bronco took a windshield full of rocks thanks to a dump truck with an unsecured load. American Auto Glass was recommended to me by a friend and my friend nailed it. Curtis provided two different options (OEM & Aftermarket) and explained the difference between them. His quote was a fraction of the big box auto glass companies and his customer service was top notch. He actually knew the product versus reading some script and he was able to get me in immediately. Installation/calibration was quick, the product top notch and he is even great conversationalist. If you are in the Greater Hampton Roads area and in need of a windshield give Curtis a ring, you can thank me later. I ho

Great service. Got my vehicle in on short notice. Had to order a part but a soon as it came in they fixed my driver's door windows quickly.

First off, they didn’t call about my am appt on a Friday until 3 pm that day. Rescheduled for 9 am on Tuesday and they were in route 1 hr after appt time. Owner did not disclose the 3% upcharge for using a card. This should have been disclosed by the person on the phone or the tech. It’s bad business to not disclose this charge beforehand. It is a big deal especially on such a large purchase as a windshield. I did not look at their website as I had all communication over the phone. Tech Mike did a great job.