American Truck Repair

Had a freeze plug blow going down the highway. Wrecker was great and shop did a good job. Busy place. Was in shop about 10:15, they had to get part, was a total of 4.5 hrs. And bill was not bad. Good place for emergencies. Bit strange they have no restroom available and signs say no eating in waiting room but, all in all it was much better than some.

Super people! We’re hotshot truckers and our transfer case exploded. These guys looked at it for free and could have fixed it but said the shop up the hill could probably serve us a lil better because they were set up for us. 10 out of 10 recommend! Shop rate isn’t too bad either!

⸻ Review for American Truck Repair (Columbia, MO): I am deeply disappointed with the level of service and complete lack of respect I received at this location. The employees treated my concerns with open mockery when I pointed out that they had dirtied my floor mat with their boots. Instead of offering an apology or a solution, they laughed in my face and said, “So what if it’s dirty? We don’t care.” This kind of attitude is completely unacceptable, especially towards hardworking people who value their belongings. No one is giving me a free replacement for my mat. I do not recommend this place if you care about your property and expect respectful treatment.

Well im not a person that likes to write too much reviews but i had to take a second to do this one! Im So thankful I was able to find this amazing shop with awesome group of employees in such a terrible moment i had, stranded on the side of the road with no shops around that wanted to help! Great price for all the things they helped me fix and great towing prices. They went above and beyond to help me get back on the road same day. And again an amazing group of employees, thank you guys for all the help.

They towed my vehicle to the wrong place and then wanted me to pay to move it to the right place. They claim two people said something that I didn't say. I have two witnesses myself. I ended up having to pay someone else to tow it! ATR was a hot mess and were not willing to correct their mistake. Grrr.