Andrade Auto Repair, LLC.

Excellent service, and they were the first to change the tire valves without me asking. They're a bit rude, but since they're not nurses, it's okay. The service is good and the price is fair!

I had my snow tires swapped here last year, during which my factory-painted brake caliper was scratched. I chose to let it go at the time. When I returned this year for another seasonal tire swap, I was told they no longer work on cars like mine, which was surprising since they had no issue servicing it previously. The same technician who caused the damage last year was present. He does not speak English, and there appeared to be a misunderstanding regarding the fact that I had already moved past the prior incident. Unfortunately, he made repeated comments throughout the shop expressing that he did not want to work on my car, which felt unnecessary and uncomfortable. In hindsight, returning may have been a mistake. I would note that communication can be difficult here unless you speak S

# Terrible Customer Service - Avoid This Place **1 out of 5 stars** I had the worst experience at Andrade Auto Repair in Everett, MA today. Arrived at 5:00 PM and immediately got off to a bad start when they made me move my car around without explanation. The employees were completely unhelpful - when I asked about getting four tires done, they dismissed me saying they “don’t have time” even though there were two people working on tires and another just moving inventory around instead of helping customers. When I went inside to speak with the owner about the poor service, his attitude was absolutely horrible. He’s clearly not cut out to be a businessman. Without even knowing what transpired outside (since he was in his office the whole time), he told me I need to “be nice to his employ

I asked for air for my tire and was mocked, told I “don’t speak English,” given dirty looks, and refused help. This behavior was rude, discriminatory, and completely unprofessional. Avoid this place.

I strongly recommend Andrade. Customer attention is just the best. They really work hard on your vehicle but they really care your pocket by having really reasonable price. Comparable to others in the area you can save good couple of dollars 💸 💵 💲 with them. Job is professional and reliable. They are always busy because they are always the best. Don't call them up you better show up, they are just too busy working hard so they can not take the phone.