Arch Auto Parts

Had a very good experience here at Utica. Miguel L spoke to me on the phone and remembered us when we showed up. We got a Deka Group 35 battery (gave us the freshest one!) and he thoroughly explained the warranty. It was a good price. You have to put it in yourself but he gave helpful tips so it was easy. Thank you.

Good service. Can be crowded at times. Some of the counter guys are more knowledgeable than others. They most often have a price tier system for some of their parts . So based on your budget you can request the more expensive more premium brand or ask for the cheaper one. Parking is not too good, there are about 6 spots.

Customer service was phenomenal.Vast inventory, even original parts. They really go above and beyond, store manager was very helpful in figuring out what I actually needed rather then what the mechanic told me what he thinks I should change.

Every time I visit this place the guys are always so nice I strongly recommend you go on here plus if you signed up for an Arches-card you get a discount each time which is very rare, so when you go ask for Arches card, all you need is the phone number

Been a customer wit arch auto patch for many years and this morning I was assisted by zack and I must compliment him on outstanding customer service,he was very helpful n willin to help me get the right parts I need without a problem,took his time searched m returned the parts I didn’t need n for me w the right ones without a hassle so for that I give him 5 stars wit out a doubt