Arrow Service & Towing

While NO towing service is ever cheap, Arrow towing & service is at least friendly & professional. If you call ahead of picking up your vehicle, they tell you exactly what you need to bring get your vehicle back. So no wasted trips back & forth. The office to pay for your vehicle when it's been towed is on 6th Street just around the corner from there service yard. The yard where your vehicle is stored is also on 6th Street between the railroad tracks and US1. They have an ATM machine conveniently located on the handicap ramp to the office as shown in the picture I added.

‼️🚩If you believe in karma DO NOT USE these guys‼️🚩 Elderly man who tows for them is rude and thinks it’s funny when people are down on their luck… laughed while my car was being towed and snatched away my key like I would take it (there was an officer there so it’s not like I wasn’t doing exactly what I was told) and then had the audacity to drive by me as I was walking down Williamson with no sidewalk in the pouring rain and proceeded to wave at me with a big smile on his face even rolled down his window to make sure I saw him… The universe will take care of him, but this is the driver they employ. 🚩🚩🚩 🚩UPDATE🚩 Went to pick up my vehicle and let the two females working the front desk know what happened with their driver and how he treated me. I was answered with silence… the older Brun

Katie is the most disrespectful woman I have ever had to deal with at a towing company. I have worked many years in the Taxi industry and have had cars towed by many towing companies and Katie has no class and no Customer Service help at all with dealing with having a bill sent to the client for payment. . I asked for an itemized bill to be sent to my email so that I could pay it and she basically told me that I had to come down there to see my bill and pay it and that there was no bill that can be sent via email. In this day and age and with the volume coming in and out of this tow yard, The company should have a way to be able to send emails to bill their clients for their storage and any other charges they may occur while the vehicle is in their possession . I will be filing a compla

I cannot say enough good things about this company. We are a medium sized trucking company, and we work with towing companies all over the United States. Arrow Service and Towing is bar none the best we have ever worked with. They went above and beyond to help us. This company alerted us to a problem with one of our trucks before the police did. The special services that they provided to us afterhours, usually costs a very large sum of money from most towing companies that will price gouge a trucking company like us. This company charged us a VERY fair price when they could have done what other companies do and charged us a whole lot more. Then the very next day, they towed our semi-truck and trailer over an hour drive with their heavy wrecker for an even more reasonable rate. We

As usual. Just some crooks who refuse to accept any responsibility when they tow incorrectly. Parking passes clearly displayed, even when the vehicle was picked up, parking pass clearly displayed on the dash. The lot attendant even saw it, took a picture themselves and said we should get a refund for it because it is visible. When we go to ask? Hard refusal. Suddenly the security footage on their lot is mysteriously missing only when we were picking up the vehicle. Suddenly the photos the lot attendant took are also missing. Suddenly only the photos they took before the tow are real and not faked, but no we are not allowed to see them. Shady shady business with even shadier business practices. Be warned for anyone with the unfortunate situation of having to get a vehicle back from them.